Used car parts are increasingly becoming a solution for drivers and mechanics. They are an excellent cost-quality option. Not only do they allow significant savings compared to new auto parts, but they also guarantee the same quality.
But when it comes to buying a car part, several questions may arise, especially if you are buying for the first time. These questions are common and need to be answered before you proceed with the order payment.
So here are the 3 most frequently asked questions about buying used car parts.
Read also: Why buy used cars parts?
Is the part compatible?
First and most important, ensure you’re buying the right car part. This way, you can avoid problems in the future, such as returning the equipment, paying for labor to install and uninstall the product, etc.
So, to find the right part, you should compare the part number, the vehicle application list, or the VIN number of the item you need with your old part. For this, you may have to visit a specialized dealer or garage.
Although our vehicle number plate search helps identify your car, it’s not guaranteed that all parts are compatible with your vehicle. During the production of a series, the manufacturer may make changes to the production model. Therefore, an auto part may not be compatible with your vehicle, even if it is taken from a similar car.
Thus, we advise you to confirm the part number, VIN number, or product images before buying a used original part. Remember that a variation in the part number, for example, different letters at the end of a sequence, affects the interoperability with your vehicle.
If you have any questions, you can ask our support team. They will gladly help you.
How does the Returns Policy for used car parts work?
If you bought the wrong auto part, know that you can return the product. You have 14 days to write a claim and return the car part without justifying the reason. The return period starts from the day of delivery of the items in your order.
For more information, read the “Returns and Refunds” menu. There you can find the steps of the return procedure, the process charges, and information about the refund.
If you have any more questions, our customer support team is always available to help you. You can contact us by phone number, email, or live chat.
Is the part guaranteed?
A warranty is a must feature on every purchase. And, in the case of car parts, the warranty plays a heavier role than in any other product. Therefore, you should be aware of your rights.
Since 2013, B-Parts provides the best used car parts at a competitive price with a warranty. So, we offer a 12-month warranty for all our auto parts. You can find this offer in the description of every product page on our website.
Simultaneously, our customers also benefit from free insurance for 12 months and up to 150 euros for labor compensation for the assembly or disassembly of engines and gearboxes. This service applies in case of a defect or non-compliance of these components.
You can find all information in the “Warranty“ menu or contact our support team.