Used car parts are increasingly becoming a solution for drivers and mechanics. They are an excellent cost-quality option. Not only do they allow significant savings compared to new auto parts, but they also guarantee the same quality.
But when it comes to buying a car part, several questions may arise, especially if you are buying for the first time. These questions are perfectly normal and need to be answered before you proceed with the payment of the order.
So here are the 3 most frequently asked questions about buying used car parts.
Read also: Why buy used cars parts?
Is the part compatible?
First and most important, you need to make sure you’re buying the right car part. This way, you can avoid problems later on, such as returning the equipment, paying for labor to install and uninstall the part, etc.
So, to find the right part, you should check the references you need. This is why the B-Parts support team asks for the manufacturer’s reference of the vehicle and the car part. That way, we can help you more efficiently.
In addition, in our new online store, you can now search for the used car parts you need by the license plate number of your car. That way, you can be sure to search only for the auto parts that are compatible with your car model. For this, simply enter your car’s license plate number in the search that appears on our homepage.
Never buy a part without checking if it is compatible with your car. Always be sure that you are ordering the right auto part before finalizing the order. If you have any questions, you can ask our support team, they will gladly help you.
How does the Returns Policy for used car parts work?
If you bought the wrong auto part, know that you can return the product. You have 14 days to write a claim and return the car part without justifying the reason. The return period starts from the day of delivery of the items in your order.
For more information, read the “Returns and Refunds” menu. There you can find the steps of the return procedure, the process charges, and information about the refund.
If you have any more questions, our customer support team is always available to help you. You can contact us by phone number, email, or live chat.
Is the part guaranteed?
A warranty is a must feature on every purchase. And, in the case of car parts, the warranty plays a heavier role than in any other product. Therefore, you should be aware of your rights.
Since 2013, B-Parts provides the best used car parts at a competitive price with a warranty. So, we offer a warranty of 3, 6, or 12 months for all of our car parts. You can find this offer in the description of every product page on our website.
Simultaneously, our customers also benefit from free insurance for 12 months and up to 150 euros for labor compensation for the assembly or disassembly of engines and gearboxes. This service applies in case of a defect or non-compliance of these components.
You can find all information in the “Warranty“ menu or contact our support team.